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Privacy Policy

Last updated: 19 June 2026

This Privacy Policy explains how YeboMart, operated by Omevision ("we", "us", "our"), collects, uses, stores and protects information when you use the YeboMart shop-management application, website and related services (together, the "Service"). By creating an account or using the Service, you agree to the practices described here.

1. Who we are

YeboMart is a point-of-sale and business-management product for small and growing businesses across Africa. The data controller for the Service is Omevision. If you have questions about this policy or your data, contact us using the details in section 11.

2. Information we collect

2.1 Information you give us

  • Account details — your name, business name, phone number and email address when you register or contact us.
  • Business records — products, prices, stock levels, suppliers, sales, refunds, expenses, cash sessions and reports you create while running your shop.
  • Staff information — names and roles of team members you add to your shop so they can use the Service.
  • Customer information — any contact or transaction details you choose to record about your own customers. You are responsible for having a lawful basis to enter this information.

2.2 Information we collect automatically

  • Usage and device data — app version, device type, log events and approximate location (country) used to operate, secure and improve the Service.
  • Country/currency preference — stored in your browser so we can show the right currency. You can change this at any time.

3. How we use your information

  • To provide, maintain and secure the Service and your shop's data.
  • To process credit top-ups, hardware financing and other payments you make.
  • To send you transactional messages, receipts, alerts and the daily insights you opt into.
  • To generate the AI-powered analytics, stock predictions and reporting features.
  • To provide customer support and respond to your requests.
  • To detect, prevent and address fraud, abuse and technical issues.
  • To comply with our legal obligations.

4. Payments

Payments for credits and hardware financing are processed through YeboPay, our payment partner. We do not store full card numbers or mobile-money credentials on our own systems. YeboPay reports back only whether a payment succeeded or failed and the related invoice information. Your use of payment features is also subject to YeboPay's terms and privacy practices.

5. Messaging

SMS, WhatsApp and email notifications are delivered through YeboLink, our communications gateway. Message content and recipient details are processed only to deliver the messages you or your shop trigger.

6. Sharing your information

We do not sell your personal information. We share information only:

  • With service providers who process data on our behalf (such as cloud hosting, YeboPay for payments and YeboLink for messaging), under appropriate confidentiality obligations.
  • When required by law, regulation, legal process or enforceable governmental request.
  • To protect the rights, property or safety of YeboMart, our users or the public.
  • In connection with a merger, acquisition or sale of assets, in which case we will notify you of any change in control of your information.

7. Data retention

We keep your information for as long as your account is active and as needed to provide the Service. After account closure we retain records only as long as necessary to comply with legal, accounting or reporting obligations, after which the data is deleted or anonymised.

8. Offline storage and synchronisation

YeboMart works offline. Some of your business data is stored on your device so you can keep selling without a connection, then synchronised to our servers when you are back online. You should protect access to any device on which you are signed in.

9. Security

We use reasonable technical and organisational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to safeguard your data.

10. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

11. Contact us

If you have questions, concerns or requests regarding this Privacy Policy or your data, reach us at:

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will update the "Last updated" date above and, where appropriate, notify you within the Service. Continued use of YeboMart after changes take effect means you accept the updated policy.